TY - JOUR
T1 - Navigating operating procedures in everyday work in a petrochemical facility
T2 - 65th Human Factors and Ergonomics Society Annual Meeting, HFES 2021
AU - Mohammed Ashraf, Atif
AU - Son, Changwon
AU - Peres, S Camille
AU - Sasangohar, Farzan
N1 - Funding Information:
This study was funded by the Next Generation Advanced Procedures Initiative (http://advancedprocedures.tamu.edu/).
Publisher Copyright:
© 2021 by Human Factors and Ergonomics Society. All rights reserved.
PY - 2021
Y1 - 2021
N2 - This study proposes a novel coding framework to quantify and categorize the differences between Work-As-Imagined (WAI) and Work-As-Done (WAD) based on the Safety-II perspective. While the Safety-I approach focuses on controlling deviations from Standard Operating Procedures (SOPs) as the solution to prevent incidents, this framework aims to describe and code workers' adaptive behavior while executing their tasks. The proposed framework checks three attributes for each step; "Skip," "Order," and "Action" to help decide if WAI aligns with WAD. The framework was tested by applying it to an actual work environment in a petrochemical facility. Initial findings successfully demonstrated the ability of the framework to describe the differences between WAI and WAD.
AB - This study proposes a novel coding framework to quantify and categorize the differences between Work-As-Imagined (WAI) and Work-As-Done (WAD) based on the Safety-II perspective. While the Safety-I approach focuses on controlling deviations from Standard Operating Procedures (SOPs) as the solution to prevent incidents, this framework aims to describe and code workers' adaptive behavior while executing their tasks. The proposed framework checks three attributes for each step; "Skip," "Order," and "Action" to help decide if WAI aligns with WAD. The framework was tested by applying it to an actual work environment in a petrochemical facility. Initial findings successfully demonstrated the ability of the framework to describe the differences between WAI and WAD.
UR - http://www.scopus.com/inward/record.url?scp=85169246331&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85169246331&partnerID=8YFLogxK
U2 - 10.1177/1071181321651210
DO - 10.1177/1071181321651210
M3 - Conference article
SN - 1071-1813
VL - 65
SP - 623
EP - 627
JO - Proceedings of the Human Factors and Ergonomics Society
JF - Proceedings of the Human Factors and Ergonomics Society
IS - 1
Y2 - 3 October 2021 through 8 October 2021
ER -